A manager’s first words matter

When an employee shares a cancer diagnosis, most managers want to help.

But many don’t know what to say.

A few words that help:
Thank you for trusting me.
What would you like kept private?
What support would actually help right now?

A few things that don’t:
Let me know if you need anything.
Stay positive.
I’ll tell the team so they can support you.

Support starts with dignity.

That’s one reason I believe manager training matters so much.

— Karren Tyler
Founder, CancerWalk